Accessibility for People with Disabilities

Progressive is committed to improving our services, applications, and documents to make them more accessible to those with disabilities, including those using assistive technologies such as a screen reader.

Please refer to our Auxiliary Aids and Services Policy (PDF) for information on the availability of appropriate aids and services.

If you are requesting alternate print or communications, please complete the following request form.

Please choose the type of documents you’re requesting additional communication assistance with below. All fields required except where noted optional.

Accessibility preferences

Please choose the type of documents you’re requesting additional communication assistance with below.
Selecting a button will change the form fields which follow.

Please select one of the following responses.

Do you need an alternate format for all policy documents, ID cards, or something other? (optional)
Selecting Other will change the form fields which follow.

Please select one of the following responses.

Please provide details including the system, the technology being used and the issue experienced. Please note requests for policy servicing cannot be addressed through this form.

How can we reach you?

, Changing the contact method will change the form fields which follow.

Please note these documents are a complimentary copy of the official policy documents provided by Progressive, and they will arrive in 10 -14 business days from our vendor.

To unenroll, please contact customer service.

Contact us

Phone

  • For customer service, call 1-888-671-4405
  • For 711 or Video Relay Services users, please contact us at 1-888-671-4405
  • Leave a message for accessibility services at 1-833-938-1702
    • Provide your policy number
    • Description of accessibility need (Large print, Braille, Audio files of documents, etc.)
    • Phone number

Mobile App

Download our Progressive mobile app.

Chat

Log in to your policy to chat with us Monday through Friday, 5am – midnight.